Returns & Exchanges

We want you to love your GREATS, but if they aren't the perfect fit, we offer free returns and exchanges on all unworn items within 30 days of delivery. Please ensure the sneakers are returned in their original packaging to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return or exchange and download your prepaid shipping label instantly.

3

Pack Your Sneakers

Place the unworn shoes in their original box and secure them inside a shipping mailer with the label attached.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed once inspected.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing